Take-Down means the removal of a product from stores. A
Take-Down is only possible for the whole product, not for single tracks and
only 7 days after upload, or, while your product is “in review”, in case the
product should not be published at all. The fee for a Take-Down is EUR 10.00
per product.
Select the product in the left menu bar “Exported to
stores” and click on the right tab “Take-Down”.
Note:
Please bear in mind that a Take-Down takes between 7 to 14 days, similar to
releasing a product. Products that were taken-down are listed in the left menu
bar under “Removed from Stores”.
Important:
A Take-Down can’t be cancelled or undone! If you want
to publish your product again, you have to create it again in MES and pay
upload fees. The product also requires a new EAN and ISRC codes!
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