Update data

You can change errors you detect after upload, except for EAN Code, ISRC and audio files. Data updates are only one your product has been exported successfully.

In the left menu bar click on “Exported to stores” and open the product. Click on the tab “Data update” and select to update either product or promotion data.

Change product data

Changing product data costs EUR 5.00 per product. After our quality check, the changes are transferred to the stores.

To update product data (e.g. artist name, composer, publisher or cover) select the product in the left menu “Exported to stores”, click “Data update” and choose “Metadata update”. After changing the data, you need to upload your product again to our server. Click on the tab “Upload” and “Start upload”.

Please note that it might take some time until the new data are displayed by the stores (similar to the first upload). Stores also check data updates and we have no influence on their handling time.

Note:
Unfortunately iTunes does not update all product data automatically, especially not the artist name. We can request a manual update from iTunes. Please inform us at support@rebeat.com about the changes and your EAN code after you changed the data in MES.

Change promotion data
You can change promotion data such as airdate, headline, pictures and so on without any costs.

Select the respective product in the left menu “Exported to stores”, click “Data update” on the right side and choose “Promotiondata update”. A new window opens where you can make your changes. The update is published soon after on Artist Camp and Media Promotion Service.

Note:
Products are promoted only once in our newsletter. If you change the airdate, your product will not be listed in the product newsletter again.

Change EAN/ISRC/Audio files

If you have to change EAN/ISRC/Audio files or the order of your tracks, a Take-Down is necessary, see 4.3 - Take Down. A Take-Down removes the incorrect product from stores. Afterwards you have to create the products again in MES and upload it with the new EAN/ISRC/Audio files.