Please check your product in the stores manually. If you cannot find your product it might be because one of the following reasons:

 

• Handling time of stores
  Some stores check the correctness of the data manually and this can take quite some time (e.g. iTunes). Generally, tracks are available online after 7 to 14 days after uploading to MES.

 

• Specific genre focus of store
  Some stores focus on a certain genre, for example, Beatport only accepts Electronic & Dance music. Please note that all tracks of a product have to be of the specific genre to be accepted by this store. For example, a product with two Dance tracks and two Pop tracks will not be accepted by Beatport.

 

• Release date
  If you set a release date in the future, your product will only be available from this date on. For example: You uploaded your product on January 20 and set the release date for February 20, your product will not be available in stores before February 20.

 

• Missing or incorrect metadata
  Stores have strict requirements regarding data quality. If these requirements are not met, they refuse to publish the product. To avoid this, we have established a series of quality controls:

-          Detailed information for each entry field in MES

-          Important data fields are automatically checked during entry

-          All releases are manually checked by our quality control

-          A ticket system informs you about necessary corrections

-          List of most common errors, see 7 - Common input errors

• Lack of demand
  Some stores (e.g. Juno, Beatport) delete content from their system that has been online for some time (12 months) but has not generated any sales.
  
  
• Explicit lyrics
  Some countries prohibit the release of music with explicit lyrics, including Belarus, Burkina Faso, India, Nepal and Uzbekistan.

 

Related Topics

FAQs about the software